Claims Specialist - Property & Motor

REO Group · Sydney NSW 2000 · Full time
Posted 4d ago

Claims Specialist - Property & Motor

REO Group
Sydney NSW 2000

·

Full time

~$100k - $140k(Estimated)
KEY POINTS WE FOUND
  • Manage end-to-end claims across property and light motor lines.
  • Liaise directly with clients, brokers, and underwriters for claims outcomes.
  • Contribute to process improvement and support the broader claims team.

Job Description

Salary Package: AU$100,000 to AU$140,000 + Super

Role Highlights: A genuine opportunity to manage a varied claims portfolio within a well-established specialist insurance business. You will handle end-to-end property and light motor claims across a diverse client base, in a close-knit and collaborative team culture that values career development, ANZIIF study support, and a great office culture. 

Reo Group is partnering with a specialist insurance business to recruit a Property & Motor Claims Specialist. You will take ownership of a mixed portfolio covering property and light motor claims, working within a close-knit and collaborative claims team. The business is entering a period of growth, with new products launching and the claims function expanding to meet demand.

Responsibilities

  • Manage end-to-end claims across property and light motor lines, from lodgement through to recovery.
  • Assess quantum, manage investigations, and maintain a caseload of approximately 60 to 100 active claims.
  • Liaise directly with clients, brokers, and underwriters to deliver clear and timely claims outcomes.
  • Engage with field visits and broker meetings as part of a hands-on service model.
  • Contribute to process improvement and support the broader claims team during peak periods including cat season.

Candidate Profile

  • Minimum 2 to 3 years of end-to-end claims experience across property and motor lines.
  • Demonstrated ability to manage a mixed property and motor claims portfolio end to end.
  • Experience with commercial property, residential property, or light motor claims is highly regarded.
  • Strong communication skills with the ability to translate complex claims matters for clients and brokers clearly.
  • ANZIIF qualifications at Certificate IV level or above are advantageous; study support is provided.
  • Self-driven, ownership-focused, and comfortable contributing ideas in an open and transparent team culture.

Apply

If this sounds like you, please send your resume by clicking the apply link below. Job ID: AQ79492. Applicants will receive feedback from us, either via email or a telephone call.

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Skills

0 of 9 matched
Caseload managementClaims assessmentClaims managementClient liaisonCustomer serviceInvestigation skillsMotor claimsProperty claimsTeamwork

Licenses & certifications

0 of 1 matched
Anziif qualification (certificate iv or above)

Perks & benefits

0 of 2 matched
Anziif study supportCareer development opportunities

REO Group