Business Trainee - Medical Reception
- Serve as the first point of contact for patients, welcoming visitors and handling phone calls and enquiries.
- Schedule appointments, maintain patient records, process payments and provide general administrative support to medical professionals.
- Complete a part-time business traineeship with mentoring and gain a nationally recognised qualification while working in a medical practice.
Business Traineeship - Medical Reception (Part-Time)
4 Days Per Week | Earn While You Learn
Are you professional, organised, and passionate about delivering exceptional customer service? We have an exciting opportunity for a motivated individual to commence a Business Traineeship in Medical Reception, working within a busy and professional healthcare environment.
This role is ideal for someone looking to further develop their administration skills while building a rewarding career in the medical industry.
About the Role
As a Medical Reception Trainee, you will be the first point of contact for patients and visitors, ensuring they receive a positive and professional experience. Your day-to-day responsibilities will include:
- Greeting patients and visitors
- Answering and directing phone calls
- Scheduling and managing appointments
- Maintaining patient records and data entry
- Processing payments and managing enquiries
- Providing administrative support to medical professionals
- Assisting with general reception and office duties
About You
To be successful in this role, you will have:
✅ Previous medical reception experience
✅ Exceptional personal presentation and professionalism
✅ Outstanding phone manner and communication skills
✅ Strong organisational skills and attention to detail
✅ Confidence using computer systems and office software
✅ A friendly, caring, and patient-focused attitude
✅ The ability to multitask in a fast-paced environment
What's On Offer?
- Part-time position working 4 days per week
- Gain a nationally recognised Business qualification
- Hands-on experience within a professional medical practice
- Ongoing mentoring and support throughout your traineeship
- A fantastic opportunity to build a long-term career in healthcare administration
If you're well-presented, confident on the phone, and have previous medical reception experience, we'd love to hear from you.
Apply today and take the next step towards a rewarding career in Medical Administration and Reception.
Modern Award rates apply
Access the PACT Calculator via Fairwork Website to help you understand your hourly rate. The PACT calculator can be found at https://calculate.fairwork.gov.au/CheckPay/Summary
Please note: Previous qualifications may affect Government funding required for this Traineeship. To be eligible you must be an Australian citizen, Permanent resident, or hold a valid visa that allows you to work and undertake training in Australia.
At East Coast Apprenticeships, we are committed to building a diverse and inclusive workforce. We encourage applications from individuals of all backgrounds.
**Successful applicants will be contacted for an interview**
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