Business Analyst - NFP

• Opportunity to shape core foundations and drive meaningful impact

About Our Client

This organisation is a respected Not For Profit organisation. Known for its commitment to making a positive difference, this small-sized organisation provides a supportive environment where employees can thrive and contribute meaningfully to its mission.

Job Description

Business Analysis and Continuous Improvement

• Elicit, analyse and validate business requirements with stakeholders
• Analyse current‑state ("as‑is") processes, systems and data flows
• Define future‑state ("to‑be") processes, capabilities and operating models
• Develop fit‑for‑purpose artefacts including requirements documentation, process maps, business cases and user stories (where applicable)
• Maintain requirements traceability and manage scope and change impacts

Process Improvement

• Identify opportunities for process improvement, simplification and standardisation
• Apply continuous improvement and Lean principles where appropriate
• Support benefits identification, measurement and realisation

Project Delivery and Governance Support

• Work with project managers and delivery teams to support planning and execution of improvement initiatives
• Contribute to initiative intake, prioritisation and portfolio activities
• Support testing, implementation planning and change readiness activities
• Ensure alignment with organisational governance, assurance and compliance requirements

Data Reporting and Insights

• Analyse qualitative and quantitative data to inform evidence‑based decision‑making
• Support the development of reports, dashboards and insights for leadership forums
• Ensure clarity, integrity and accuracy of analysis and recommendations

The Successful Applicant

Qualifications and Experience

• Demonstrated experience delivering end‑to‑end business analysis activities, including requirements elicitation, current‑ and future‑state analysis and development of fit‑for‑purpose artefacts
• Experience working across multiple business domains and partnering with stakeholders in operations, finance, IT or human resources
• Experience working in a for‑purpose, public sector or regulated environment
• Tertiary qualification in Business, Information Systems, Finance or a related discipline
• Business Analysis certification (e.g. CBAP, CCBA, Agile BA, or equivalent)

Skills, Knowledge and Behaviours

• Strong business analysis capability, including process modelling and structured problem‑solving
• Ability to analyse and interpret qualitative and quantitative data
• High‑level written and verbal communication skills, including producing clear documentation for diverse audiences and senior leaders
• Proven facilitation skills across workshops, interviews and working sessions
• Ability to influence and collaborate effectively in a matrix environment
• Capacity to balance strategic thinking with delivery detail, operating in ambiguity and change
• Strong organisation skills with attention to detail and ability to manage multiple priorities
• Proactive, solutions‑focused mindset with a continuous improvement orientation

What's on Offer

• Competitive salary package
• Permanent position within a supportive and collaborative work environment.
• Opportunity to contribute to meaningful projects in the Not For Profit sector.
• Professional development opportunities within the Technology department.
• Flexible work arrangements to support work-life balance.

If you are passionate about making a difference and have the skills required to excel as a Business Analyst, we encourage you to apply and join a team that values innovation and impact.