AO2 Administration Officer
- Maintain and update student information, records and documentation across systems, databases and spreadsheets.
- Process student commencements and inductions, verify information, and follow up missing requirements.
- Provide day-to-day administrative support, liaise with internal stakeholders and manage competing priorities and deadlines.
Job description
Troocoo
Troocoo Government is partnering with a key Queensland Government client to recruit an AO2 Administration Officer to join their busy team.
This is an agency labour hire contract through to 18 December 2026, with the potential for extension, offering $40.26 per hour plus super. Based in Acacia Ridge, with onsite parking available, this is a fully onsite position working 37.5 hours per week.
The Role
As an AO2 Administration Officer, you will play a key role in supporting the team by ensuring information, records and documentation are maintained accurately and efficiently. Working within a collaborative team environment, you will provide day-to-day administrative support, assist with administrative processes and help ensure critical enrolment information is captured and managed in line with business requirements.
This role requires strong attention to detail, confidence working across multiple systems and the ability to manage competing priorities while maintaining a high level of accuracy.
Key Responsibilities:
- Accurately enter, update and maintain student information across internal systems, databases and spreadsheets.
- Support the end-to-end administrative processing of student commencements and inductions.
- Prepare, distribute and maintain correspondence, records and supporting documentation.
- Liaise with internal stakeholders to obtain information, respond to enquiries and follow up outstanding requirements.
- Maintain electronic filing systems, registers and records to ensure information is organised and readily accessible.
- Review and verify information, identifying discrepancies or missing documentation and taking appropriate follow-up action.
- Assist in monitoring workloads and administrative activities to ensure deadlines are achieved.
- Contribute to a collaborative team environment and provide general administrative support as required.
About You
To be be considered a competitive applicant for the AO2 Administration Officer position, you would demonstrate the following:
- Previous experience in an administration, data entry or business support role.
- Strong attention to detail and a demonstrated ability to maintain accuracy when processing high volumes of information.
- Proficiency in Microsoft Office applications, including Excel, Word and Outlook.
- Well-developed organisational and time management skills, with the ability to manage competing priorities and meet deadlines.
- Strong written and verbal communication skills, with confidence engaging with internal stakeholders.
- Experience maintaining records, databases and administrative
- Previous experience within the VET sector or an (RTO) would be highly regarded.
If you're a highly organised administrator with strong data entry skills and a commitment to accuracy, we'd love to hear from you. Apply now!
Please note that only shortlisted applicants will be contacted.
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