Accounts & Customer Coordinator
- Manage day-to-day bookkeeping, including accounts payable and receivable, reconciliations, debtor follow-up and credit administration.
- Respond to customer enquiries, process sales orders and coordinate fulfilment, deliveries, purchasing and inventory replenishment.
- Maintain accurate financial and operational records while supporting reporting, month-end activities and process improvements.
We are partnering with a well-established, global organisation specialising in innovative technology and engineering products to recruit an experienced Bookkeeper / Accounts & Customer Service Coordinator.
This is a varied, hands-on role suited to someone who enjoys working across bookkeeping, accounts administration and customer service. You'll play an important role in supporting the day-to-day finance and operational functions of the business, while being a key point of contact for customers and ensuring orders are processed and delivered efficiently.
Working closely with the Finance Manager, you'll enjoy a broad role where no two days are quite the same.
The Role
- Manage day-to-day bookkeeping, including accounts payable, receivable, debtor follow-up and reconciliations.
- Assist with credit management, customer statements and month-end/year-end activities.
- Handle customer enquiries via phone and email, providing timely updates on pricing, product availability and deliveries.
- Process sales orders and coordinate order fulfilment from receipt through to dispatch.
- Liaise with internal teams, suppliers and freight providers to ensure smooth and timely delivery.
- Raise purchase orders, monitor stock levels and coordinate inventory replenishment.
- Maintain accurate customer, supplier and financial records, along with relevant reporting.
- Identify opportunities to improve processes and enhance customer service.
About You
To be successful in this role, you will bring a combination of bookkeeping knowledge, strong customer service skills and a proactive approach to getting things done
- A Certificate III in Bookkeeping, Diploma of Accounting or another recognised bookkeeping/accounting qualification (preferred)
- At least 3 years' experience in a similar bookkeeping, accounts administration or finance support role.
- Practical experience across accounts payable, accounts receivable and reconciliations.
- A strong customer service mindset with excellent communication skills.
- Confidence managing customer enquiries and building positive working relationships.
- Strong attention to detail and the ability to manage competing priorities.
- Good systems skills and the ability to pick up new software quickly.
- A hands-on, organised approach with the initiative to work autonomously and as part of a small team.
- Experience with a recognised ERP system, ideally D365 would be advantageous.
What's on Offer?
- Join an established international organisation with a strong reputation in its field.
- A varied position combining bookkeeping, accounts and customer service.
- Work closely with and receive support from an experienced Finance Manager.
- A stable environment where you can take ownership of your responsibilities and make a genuine contribution.
- The opportunity to develop your skills across finance and business operations.
- Flexibility with start and finish times - work the full-time hours that work for you
If you're a qualified bookkeeper who enjoys variety, building customer relationships and being involved in the day-to-day running of a business, we'd love to hear from you.
Apply now by sending through an updated resume or contact Stacey Psaridopoulos or Jess Cossari at Veritas Recruitment for a confidential discussion.
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