Account Director

At NEC, we help organisations solve complex business challenges through human-centred design, data and AI, cloud engineering, delivery services and digital transformation.

We are seeking an experienced Account Director to drive the growth of our Digital Transformation and Professional Services business across Western Australia.

Leveraging NEC's strong reputation and existing relationships across the WA Government, resources sector and large enterprise organisations, you will identify, shape and secure consulting and professional services engagements that deliver meaningful outcomes for clients and profitable growth for our business.

This is not a product sales role. We are looking for a genuine business developer who can build trusted executive relationships, uncover business challenges, shape opportunities and convert them into high-value consulting engagements.

About the Role

As an Account Director, you will take ownership of a portfolio and be responsible for its commercial growth and performance.

You will work closely with our Design, Data, Cloud Engineering and Delivery teams to identify new opportunities, develop compelling solutions and secure professional services engagements across digital transformation initiatives.

Success in this role will come from your ability to build strong client relationships, generate new opportunities, maintain a healthy sales pipeline and consistently deliver profitable growth.

Key Responsibilities

Business Development & Growth

• Achieve annual order, revenue and gross margin targets.
• Develop and maintain a strong pipeline of qualified professional services opportunities.
• Build and extend relationships across WA Government, resources and large enterprise organisations.
• Identify client business challenges and develop consulting-led solutions.
• Proactively create opportunities within existing NEC accounts and through your own network.
• Lead opportunities from initial engagement through discovery, proposal development, negotiation and contract execution.
• Develop and execute account plans focused on growth and stakeholder engagement.
• Collaborate with technology partners including Microsoft, Databricks and other strategic partners to identify and pursue joint opportunities.

Opportunity Shaping & Consulting

• Work closely with consulting and technical teams to develop high-value client solutions.
• Lead or support discovery, scoping and opportunity development activities.
• Translate client requirements into well-defined Statements of Work and engagement scopes.
• Bring the right specialists into opportunities at the right stage of the sales cycle.
• Maintain credibility across digital transformation, data and AI, cloud platforms, applications and modern workplace technologies.

Commercial Leadership

• Take ownership of the commercial performance of your portfolio.
• Ensure opportunities are appropriately scoped, priced and contracted.
• Drive strong gross margin outcomes while managing commercial risk.
• Work closely with delivery leaders to ensure successful engagement outcomes.
• Identify opportunities for expansion and long-term client partnerships.

Market & Client Development

• Build NEC's profile within the Western Australian market.
• Develop and maintain a strong professional network.
• Share market insights and customer feedback to support service innovation and growth.
• Collaborate across NEC account teams to identify and pursue strategic opportunities.

About You

You are a proven business development professional with a successful track record of originating and closing consulting or professional services engagements.

You thrive on creating opportunities, building executive relationships and helping clients solve complex business challenges.

Ideally, you will bring:

• An established professional network within Western Australia.
• Strong relationships across WA Government, resources and/or large enterprise organisations.
• Demonstrated success generating professional services, consulting or transformation revenue.
• Experience selling professional services rather than software licences or technology products.
• A background in consulting, digital transformation, technology services or professional services.
• Experience working alongside technology partners such as Microsoft, Databricks or similar organisations.
• Strong commercial acumen and an understanding of consulting economics, gross margin and delivery risk.
• Experience developing Statements of Work and project-based service engagements.
• Excellent stakeholder engagement, communication and presentation skills.
• The ability to engage at executive level and translate business challenges into consulting opportunities.
• A proactive, self-driven approach to business development and account growth.

Candidates from major technology organisations, Microsoft partner ecosystems, consulting firms or digital transformation businesses will be highly regarded.

Why NEC?

At NEC, you'll join a team focused on delivering meaningful transformation outcomes for our clients while building a high-performing and collaborative professional services practice.

You'll have the opportunity to:

• Work alongside highly skilled consultants, designers, engineers and delivery professionals.
• Build strategic relationships with government, enterprise and industry leaders.
• Influence and shape large-scale transformation initiatives.
• Partner with leading technology vendors and platforms.
• Contribute to a growing and ambitious professional services business with significant market opportunity.

If you're a commercially focused business developer who enjoys creating opportunities, solving client challenges and converting relationships into meaningful consulting engagements, we'd love to hear from you.

Apply now and help shape the future of digital transformation across Western Australia.